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Geo-blocking

Block access to your campaign according to country, geographical location

Updated over a week ago

Description

Geo-blocking is a parameter that allows you to restrict access to your marketing campaign to one or more countries that you have defined in advance. If a participant connects from a country that is recognised as ‘invalid’, a message will indicate that it is impossible to connect from that country.

How does it work?

The IP address is taken into account to assess the participant's position. However, certain factors may prevent the country from being correctly detected via the IP address, thereby recognising a user as being outside the game zone when this is not the case. Here is a non-exhaustive list of probable causes:

  • use of a proxy server

  • using a VPN such as NordVPN (integrated into the Opera browser) to change IPs

  • having an ISP abroad

  • certain ad blockers that are a little too radical can block the geolocation script and give a false result.

How do you activate it?

Geo-blocking should be activated from the Configuration section of your campaign. You will then need to choose the country or countries from which participants will be able to connect.


💡 Tip: by selecting ‘France’, you will be selecting Metropolitan France (including Corsica). If you want the overseas territories to be added to this list, you will need to select them one by one in addition to Metropolitan France.

To be able to test your campaign, you will need to be part of one of the countries you have selected.

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